Returns & Refund Policy

Please read our returns and refund policy carefully before making a purchase.

At Unique Find, we take great pride in sourcing and restoring high-quality vintage and mid-century furniture. Because vintage items are unique, pre-owned, and carry a history, we encourage you to review all photos, read descriptions carefully, and ask questions before making a purchase.

Vintage Item Disclaimer

Due to the nature of secondhand goods, normal signs of wear, patina, and minor imperfections are considered part of a piece's character. These characteristics are not regarded as faults or defects.

Change of Mind Returns

Because our vintage pieces are unique and often costly to transport, all sales are considered final for change-of-mind purchases. This includes returns for:

• Incorrect measurements (please ensure the item fits your space).
• Failure to verify access for delivery (e.g., tight stairwells or doorways).
• Disliking the colour or patina in person.

We strongly encourage you to measure your space and check delivery clearances carefully prior to purchase.

Faulty or Damaged Items

Your rights under the Australian Consumer Law (ACL) remain unaffected. You are entitled to a repair, replacement, or refund if an item has a major problem. This includes items that are:

• Significantly different from the description or photographs provided.
• Unsafe or structurally unsound upon delivery.
• Damaged in transit (if handled by our designated delivery team).

Transit Damage & Delivery

If your furniture is being delivered by a third-party courier or our team, please inspect the piece upon arrival and notify us immediately if there are obvious signs of damage.

To request a delivery quote before purchasing, please use our Shipping Quote Form.

• If damaged in transit: We will arrange for repairs, a replacement, or a refund, provided the damage is documented upon delivery.
• If you choose to use your own courier or third-party freight: Unique Find is not responsible for any damage, loss, or mishandling that occurs once the item leaves our showroom.

Contact Us

If you have a concern about an item you have received, please get in touch as soon as possible. We're a small business and we want every customer to be happy with their purchase.

Last updated: June 2026 · UniqueFind · Melbourne, Australia · ABN 53 108 768 105